---
title: "Journal of Retailing and Consumer Services: recent papers"
description: "Journal of Retailing and Consumer Services published 60 papers in the last 30 days (2026-09-27 to 2026-10-26), ranking #12 of 239 journals."
url: https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services
markdown_url: https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md
license: CC BY-NC 4.0 (https://creativecommons.org/licenses/by-nc/4.0/)
share_text: "Journal of Retailing and Consumer Services published 60 papers in the last 30 days (2026-09-27 to 2026-10-26), ranking #12 of 239 journals."
data_url: https://scholar4ai.com/data/rankings.json
updated: 2026-10-26T14:52:47+09:00
window: 2026-09-27 to 2026-10-26
source: OpenAlex (CC0)
---

# Journal of Retailing and Consumer Services

- 9 papers in the last 7 days
- category: Management
- publisher: Elsevier BV
- ISSN 0969-6989

Back to the ranking: https://scholar4ai.com/rankings/journals.md

## Key findings

- Journal of Retailing and Consumer Services published 60 papers in the last 30 days (2026-09-27 to 2026-10-26), ranking #12 of 239 journals.
- Leading institutions: Sichuan University (4), Southwestern University of Finance and Economics (2) and Zhejiang University (2).
- Countries: China (33), United States (8) and United Kingdom (4).
- From Oct 2023 to Sep 2026, Journal of Retailing and Consumer Services published 1,375 papers (38 a month on average, by publication date in OpenAlex).
- Its most frequent keywords over that period were “purchase intention” (193), “consumer behavior” (149) and “customer satisfaction” (88).
- Its most-cited paper of the period is “Impact of AI-generated virtual streamer interaction on consumer purchase intention: A focus on social presence and perceived value” (2025-04-23), with 69 citations.

## The last 36 months

*Papers by publication date, Oct 2023 to Sep 2026*

| Oct 23–Sep 24 | Oct 24–Sep 25 | Oct 25–Sep 26 | 36 months |
|---:|---:|---:|---:|
| 476 | 398 | 501 | 1,375 |

*Most frequent keywords, Oct 2023 to Sep 2026*

| # | Keyword | Papers |
|---:|---|---:|
| 1 | purchase intention | 193 |
| 2 | [consumer behavior](https://scholar4ai.com/keywords/consumer-behavior.md) | 149 |
| 3 | customer satisfaction | 88 |
| 4 | customer engagement | 79 |
| 5 | consumer trust | 61 |
| 6 | influencer marketing | 60 |
| 7 | online reviews | 59 |
| 8 | e-commerce | 57 |
| 9 | purchase decision | 52 |
| 10 | online retail | 46 |

*Most-cited papers published Oct 2023 to Sep 2026*

| # | Citations | Per month | Title | Journal | Published | Authors |
|---:|---:|---:|---|---|---|---|
| 1 | 69 | 3.8 | [Impact of AI-generated virtual streamer interaction on consumer purchase intention: A focus on social presence and perceived value](https://doi.org/10.1016/j.jretconser.2025.104290) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | 2025-04-23 | Hao Liu, Peilin Zhang, Hongqing Cheng et al. |
| 2 | 46 | 2.9 | [Artificial creativity in luxury advertising: How trust and perceived humanness drive consumer response to AI-generated content](https://doi.org/10.1016/j.jretconser.2025.104403) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | 2025-07-06 | Timothy Hyungsoo Jung, Maksym Koghut, Eunseo Lee et al. |
| 3 | 43 | 2.3 | [Sustainability-driven fashion: Unpacking generation Z’s second-hand clothing purchase intentions](https://doi.org/10.1016/j.jretconser.2025.104306) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | 2025-04-10 | Anna Prisco, Irene Ricciardi, Martina Percuoco et al. |
| 4 | 40 | 3.1 | [Beyond technology: Role of technology-organization-environment-human factors in autonomous driving adoption for new energy vehicles](https://doi.org/10.1016/j.jretconser.2025.104552) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | 2025-10-04 | Ting Ji, Shaofeng Wang, Jianyuan Wang et al. |
| 5 | 34 | 1.7 | [Research on the impact of matched effects between green advertising appeals and product type on consumer purchase intention](https://doi.org/10.1016/j.jretconser.2025.104265) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | 2025-02-27 | Fei Zhang, Yi Zhang, Shiyu Liao et al. |

*Papers, newest first. Newest 50 of 60 papers; all of them are in /data/papers.json.*

| Date | Title | Journal | Authors | Affiliations |
|---|---|---|---|---|
| 2026-10-24 | [Less real, more distinctive: How low environmental fidelity fosters distinctive product choice in virtual retail](https://doi.org/10.1016/j.jretconser.2026.105188) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Ju Yeun Jang, Ha Kyung Lee, Joonheui Bae |  |
| 2026-10-23 | [The double-edged effect of realism design in AI-powered digital streamers: The moderating role of social evaluative threat in livestreaming commerce](https://doi.org/10.1016/j.jretconser.2026.105178) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Yahui Liu, Lei Li, Shuai Yang | Nanjing Audit University; Carleton University; Donghua University |
| 2026-10-23 | [Last-mile service provision and replenishment structures in community retailing](https://doi.org/10.1016/j.jretconser.2026.105183) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Shuxing Sun, Yan Xie, Chong Zhang et al. | Jiangnan University; Nanjing University of Posts and Telecommunications |
| 2026-10-22 | [Service experiences with companion robots in older adult care: A social belonging perspective](https://doi.org/10.1016/j.jretconser.2026.105186) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Wenju Ma, Yushi Jiang, Muhammad Khayyam et al. | Southwestern University of Finance and Economics; Southwest Jiaotong University; Chengdu University of Technology; … |
| 2026-10-22 | [The location logic of informal retail: dual-scale evidence from street food vendors in Hangzhou](https://doi.org/10.1016/j.jretconser.2026.105182) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Kechen Xu, 陈妤凡, Yong He et al. | Zhejiang A & F University; Zhejiang University of Technology; Zhejiang University |
| 2026-10-21 | [Do platform and seller cues improve price prediction? A study on online food delivery platforms using machine learning](https://doi.org/10.1016/j.jretconser.2026.105184) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Hai-Dung Do, Nam Tien Duong | Ming Chi University of Technology; University of Economics Ho Chi Minh City; Ho Chi Minh City International University |
| 2026-10-20 | [When virtual falls short: How influencer type and message congruence shape green purchase intentions](https://doi.org/10.1016/j.jretconser.2026.105185) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Mengning Feng, Luping Sun, Sisi Xiao et al. |  |
| 2026-10-20 | [Enhancing customer decision-making through 3D body-scan-enabled personalization in brick-and-mortar stores: The moderating roles of human support and technology intrusiveness](https://doi.org/10.1016/j.jretconser.2026.105166) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Louise-Marie KUIJPERS, Lieve Doucé, Carmen Adams | Hasselt University |
| 2026-10-20 | [Effect of AI authorship disclosure on purchase intention in cultural tourism souvenirs: The mediating roles of perceived effort and authenticity](https://doi.org/10.1016/j.jretconser.2026.105180) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Guanbo Liang, Pohsun Wang, Yung-Cheng Hsieh et al. | Zhejiang Sci-Tech University; University of Macau; City University of Macau; … |
| 2026-10-19 | [Lost in the narrative: How embedded content reduces sales on short video commerce platforms](https://doi.org/10.1016/j.jretconser.2026.105171) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Jiaqi Liu, Hongwei Wang, Matthew K.O. Lee | Tongji University; City University of Hong Kong |
| 2026-10-19 | [Descriptive or injunctive? The interactive effects of influencer type and social norms on alternative protein purchase intention](https://doi.org/10.1016/j.jretconser.2026.105167) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Liyun Liu, Kun Zhang, Yaning Zhang et al. |  |
| 2026-10-19 | [What makes human service distinctly human in the AI era? Conceptualizing and measuring authentic relational service competency](https://doi.org/10.1016/j.jretconser.2026.105181) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Sun-Hwa Kim | Coastal Carolina University |
| 2026-10-19 | [The effects of adolescents' digital and environmental literacy on parents’ green consumption: A reverse intergenerational socialization perspective](https://doi.org/10.1016/j.jretconser.2026.105176) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Zhihao Wang, Mengxin Wang, Wei Li | Taiyuan University of Technology |
| 2026-10-19 | [Predictive basket steering and shopper choice sovereignty in AI-enabled retailing: A self-determination theory perspective](https://doi.org/10.1016/j.jretconser.2026.105163) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Yu Chen, Bolun Zhang | Harbin University of Commerce |
| 2026-10-17 | [Disclosing AI without losing consumers: When and how AI disclosure works in advertising](https://doi.org/10.1016/j.jretconser.2026.105175) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Haichuan Zhao, Lingxue Wang, Zhenchuan Cai et al. | Shandong Management University |
| 2026-10-17 | [Influencer beware: The buffering role of sponsor–influencer fit in the commercialization-authenticity trade-off](https://doi.org/10.1016/j.jretconser.2026.105172) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Jenny Lee, Vicki Andonopoulos | UNSW Sydney; The University of Sydney |
| 2026-10-17 | [Self-built or retailer-based? Online direct-to-consumer channel introduction strategies for the fresh producer under retailer competition and disruption risk](https://doi.org/10.1016/j.jretconser.2026.105164) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Yibao Wang, Bin Dan, Yuan Sui et al. | Chongqing University; PLA Army Service Academy |
| 2026-10-17 | [Where AI enters the product development process: Task orientation, human identity threat, and purchase intention](https://doi.org/10.1016/j.jretconser.2026.105177) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Ju Yeun Jang, Kyuree Kim | Oklahoma State University |
| 2026-10-17 | [Persuasive triggers and psychological pathways: Unplanned purchase behavior in live-streaming blind box commerce](https://doi.org/10.1016/j.jretconser.2026.105168) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Inwon Kang, Shuai Wei | Kyung Hee University |
| 2026-10-17 | [When AI shops for me: How agentic retail representation turns assistance into purchase delegation](https://doi.org/10.1016/j.jretconser.2026.105174) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Mansour Abdullah Alyahya, Gomaa Agag, Yasser Moustafa Shehawy | King Faisal University; Nottingham Trent University; Jazan University |
| 2026-10-16 | [How retailers build authenticity over time: A longitudinal study of transparency, frontline brand enactment, customer-company identification, and sales growth](https://doi.org/10.1016/j.jretconser.2026.105161) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Xiang Lin, Man Yang, Chun Liu et al. | Wuhan Business University; Wuhan Technology and Business University; Wuhan University; … |
| 2026-10-16 | [Consumers and local short food supply chains: Critical purchasing factors](https://doi.org/10.1016/j.jretconser.2026.105170) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Wílmer S. Sepúlveda, María del Mar Alonso Almeida |  |
| 2026-10-15 | [How should conversational recommendation agents organize candidate products? Matching recommendation set granularity with time pressure](https://doi.org/10.1016/j.jretconser.2026.105165) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Qi Wang, Wen Tong, Tian Yu Wei et al. | Hubei University of Technology; Zhongnan University of Economics and Law |
| 2026-10-15 | [Crowding and green choice: Understanding a U-shaped relationship in China’s organic food market](https://doi.org/10.1016/j.jretconser.2026.105157) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Gaojie Pan, Jun Wang, Hongde Liu | Beihang University |
| 2026-10-14 | [How do sustainability capabilities create retail performance over time? dynamic evidence from U.S. and Chinese retailers](https://doi.org/10.1016/j.jretconser.2026.105156) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Abdelmoneim Bahyeldin Mohamed Metwally, Abdullah Al-Maghzom, Mohamed Ali Shabeeb Ali et al. | King Faisal University; Hadhramout University; Ajman University; … |
| 2026-10-14 | [When service environments signal ideology: Customer responses to ideological cues](https://doi.org/10.1016/j.jretconser.2026.105160) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Mark Scott Rosenbaum, Volker G. Kuppelwieser | Citadel; NEOMA Business School |
| 2026-10-13 | [Using emojis to uplift emotion: Effects on mental health chatbots’ performance](https://doi.org/10.1016/j.jretconser.2026.105159) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Zhaohua Deng, Xiangqian Yan, Guorui Fan | Huazhong University of Science and Technology |
| 2026-10-13 | [Attribution of causality following service failure on online retail platforms: The roles of governance structure and recurring failures](https://doi.org/10.1016/j.jretconser.2026.105158) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Khadija Ali Vakeel, Morana Fudurić, K. Sivakumar | DePaul University; University of Zagreb; Lehigh University |
| 2026-10-13 | [When AI ads violate expectations: the interplay of AI character, product type, and advertising appeal of AI ads on consumer attitudes](https://doi.org/10.1016/j.jretconser.2026.105162) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Zhang Yan, Zhantong Ye, Zichan Cui et al. | Beijing Forestry University |
| 2026-10-09 | [Bridging game-theoretic modeling and Artificial Intelligence for fast policy recommendations in multi-channel retail](https://doi.org/10.1016/j.jretconser.2026.105153) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Phuong Duong, Luong-Ngoc-Anh Vu, Binh Nguyen Thi | Foreign Trade University |
| 2026-10-09 | [Fixed or flexible: How product formats affect consumer redemption behavior for live-streamed food and beverage (F&B) products](https://doi.org/10.1016/j.jretconser.2026.105131) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Yue Liu, Xingyang Lv, Ruizhi Yuan et al. | Sichuan University; Southwestern University of Finance and Economics; University of Nottingham Ningbo China; … |
| 2026-10-08 | [Why (not) subscribe? Drivers and barriers of grocery replenishment subscriptions](https://doi.org/10.1016/j.jretconser.2026.105136) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Jonas Falk, Bastian Popp | Saarland University |
| 2026-10-08 | [Chatbot service quality in omnichannel retailing: Effects of ChatbotSQ on decision confidence and customer behavior](https://doi.org/10.1016/j.jretconser.2026.105151) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Fatimah Ali Abbas, Jamie Carlson, Syed Mahmudur Rahman et al. | University of Newcastle Australia; Jazan University; Macquarie University; … |
| 2026-10-08 | [Engaging consumers with varying budgets for battery electric vehicles in the post-subsidy era](https://doi.org/10.1016/j.jretconser.2026.105152) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Feiyu Feng, Ao Xu, Yang Zhang et al. | Fujian University of Technology |
| 2026-10-08 | [Discount display in tiered pricing: Nudging subscriptions in online healthcare services](https://doi.org/10.1016/j.jretconser.2026.105120) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Shaoqi Zhang, Weiwei Sun, Tianshi Wu et al. | Harbin Institute of Technology; Sichuan University; West China Second University Hospital of Sichuan University |
| 2026-10-07 | [When perception meets reality: explaining measured food waste through consumer behavior in a university dining hall](https://doi.org/10.1016/j.jretconser.2026.105154) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Fernanda Branco Lyra Porto, Lucas Rodrigues Deliberador, Mário Otávio Batalha et al. | Universidade Federal de São Carlos; Universidade Federal da Grande Dourados |
| 2026-10-07 | [Designing the waiting experience: How order tracking shapes consumer engagement and loyalty](https://doi.org/10.1016/j.jretconser.2026.105117) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Chengbao Zhang, Junrui Hu, Zhen Bi et al. | Shandong Xiehe University; L. N. Gumilyov Eurasian National University; National Research University Higher School of Economics; … |
| 2026-10-06 | [The prompt-response paradox: A cybernetic perspective of generative artificial intelligence usage and corner-cutting behavior](https://doi.org/10.1016/j.jretconser.2026.105149) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Bin Zhang | Sichuan University |
| 2026-10-06 | [Justifying membership fees through quality and pricing in a competitive supply chain](https://doi.org/10.1016/j.jretconser.2026.105137) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Xiaoyu Jin, Shandong Mou | Central University of Finance and Economics |
| 2026-10-05 | [Phygital pop-up stores: Measuring immersion, novelty, and post-visit purchase behavior using eye-tracking and biometrics](https://doi.org/10.1016/j.jretconser.2026.105140) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Mengchao Wang, Huaping Sun, 张哲江 | Capital University of Economics and Business; Georgia State University |
| 2026-10-05 | [Nature sells: How visual biophilia influences promotional effectiveness of service firms](https://doi.org/10.1016/j.jretconser.2026.105138) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Sydney Chinchanachokchai, Deepak S. Kumar, V. U. Vinitha | University of Akron; Indian Institute of Management Kozhikode; Amrita Vishwa Vidyapeetham |
| 2026-10-05 | [Emotional interaction and conversion value in live streaming E-commerce](https://doi.org/10.1016/j.jretconser.2026.105141) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Miao Feng, Yang Li, Yu Yang et al. | Shandong Management University; Shandong Normal University; Taiyuan University of Technology |
| 2026-10-05 | [From personality to prestige: A dual-method analysis of masstige consumption using PLS-SEM and fsQCA](https://doi.org/10.1016/j.jretconser.2026.105150) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Mirza Mohammad Didarul Alam, Robaka Shamsher, Davoud Nikbin | Sultan Qaboos University; Chittagong Independent University |
| 2026-10-05 | [The allure of imperfection: How ugly-cute aesthetics drive purchase intentions](https://doi.org/10.1016/j.jretconser.2026.105139) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Xinyi Li, Hongyu Meng | Xiamen University; Xiamen University of Technology; Chongqing Technology and Business University |
| 2026-10-05 | [Not alone: How group photos enhance audience responses to virtual influencers](https://doi.org/10.1016/j.jretconser.2026.105135) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Junbing Fang, Yu Pan | Shanghai International Studies University |
| 2026-10-05 | [When products speak: The effects of product-as-subject anthropomorphic communication on consumer responses to carted products](https://doi.org/10.1016/j.jretconser.2026.105132) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Yafeng Fan, Mengru Wang, Xiadan Zhang et al. | Minzu University of China; Jinan University |
| 2026-10-05 | [Who eats matters: How eating-agent identity in short-form retail videos influences consumers’ purchase intentions](https://doi.org/10.1016/j.jretconser.2026.105148) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Zhichen Hu, Yu-Hao Zheng, Wei Zhang et al. | Guangxi Minzu University; Xi'an Jiaotong University; Xi'an University of Technology |
| 2026-10-05 | [The impact of omni-channel strategies on consumer behavior in sport product purchases](https://doi.org/10.1016/j.jretconser.2026.105147) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Sardar Mohammadi, Seyed Mohammad Javad Razavi, Manuel Alonso Dos Santos | University of Kurdistan |
| 2026-10-04 | [The dark side of AI customer service: How service failures damage consumer-brand relationships](https://doi.org/10.1016/j.jretconser.2026.105143) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Zhucheng Shao | Hubei Engineering University |
| 2026-10-04 | [The role of deontological morality in shaping demand within the sharing economy](https://doi.org/10.1016/j.jretconser.2026.105129) | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | Min-Gyeong Kim, Francis Joseph Costello, Seunghee Yoo et al. | Dong-A University; NOVA School of Business and Economics; Universidade Nova de Lisboa; … |

## Cite this page

Scholar4AI. (2026). Journal of Retailing and Consumer Services. Journal Research Rankings. Retrieved October 26, 2026, from https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services

```bibtex
@misc{scholar4ai-journals-journal-of-retailing-and-consumer-services,
  author = {{Scholar4AI}},
  title = {Journal of Retailing and Consumer Services},
  year = {2026},
  howpublished = {\url{https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services}},
  urldate = {2026-10-26},
  note = {Journal Research Rankings; data from OpenAlex (CC0); licensed CC BY-NC 4.0}
}
```

License: CC BY-NC 4.0 (https://creativecommons.org/licenses/by-nc/4.0/).