---
title: "Service Business: 3 recent papers (last 30 days)"
description: "Service Business published 3 papers in the last 30 days (2026-09-28 to 2026-10-27), ranking #212 of 339 journals."
url: https://scholar4ai.com/journals/service-business
markdown_url: https://scholar4ai.com/journals/service-business.md
license: CC BY-NC 4.0 (https://creativecommons.org/licenses/by-nc/4.0/)
share_text: "Service Business published 3 papers in the last 30 days (2026-09-28 to 2026-10-27), ranking #212 of 339 journals."
data_url: https://scholar4ai.com/data/rankings.json
updated: 2026-10-27T14:11:44+09:00
window: 2026-09-28 to 2026-10-27
source: OpenAlex (CC0)
---

# Service Business

- 0 papers in the last 7 days
- category: Management
- publisher: Springer Science+Business Media
- ISSN 1862-8508

Back to the ranking: https://scholar4ai.com/rankings/journals.md

## Key findings

- Service Business published 3 papers in the last 30 days (2026-09-28 to 2026-10-27), ranking #212 of 339 journals.
- Leading institutions: Sejong University (1), Atomi University (1) and Fu Jen Catholic University (1).
- Countries: Taiwan (3), Japan (1) and South Korea (1).
- From Oct 2023 to Sep 2026, Service Business published 75 papers (2 a month on average, by publication date in OpenAlex).
- Its most frequent keywords over that period were “moderating effect” (9), “customer satisfaction” (7) and “mediating effect” (6).
- Its most-cited paper of the period is “Synthesizing three decades of digital servitization: a systematic literature review and conceptual framework proposal” (2024-05-08), with 37 citations.

## The last 36 months

*Papers by publication date, Oct 2023 to Sep 2026*

| Oct 23–Sep 24 | Oct 24–Sep 25 | Oct 25–Sep 26 | 36 months |
|---:|---:|---:|---:|
| 26 | 24 | 25 | 75 |

*Most frequent keywords, Oct 2023 to Sep 2026*

| # | Keyword | Papers |
|---:|---|---:|
| 1 | [moderating effect](https://scholar4ai.com/keywords/moderating-effect.md) | 9 |
| 2 | customer satisfaction | 7 |
| 3 | mediating effect | 6 |
| 4 | firm performance | 5 |
| 5 | service innovation | 5 |
| 6 | customer loyalty | 4 |
| 7 | self-determination theory | 4 |
| 8 | service failure | 4 |
| 9 | service recovery | 4 |
| 10 | [COVID-19 pandemic](https://scholar4ai.com/keywords/covid-19-pandemic.md) | 3 |

*Most-cited papers published Oct 2023 to Sep 2026*

| # | Citations | Per month | Title | Journal | Published | Authors |
|---:|---:|---:|---|---|---|---|
| 1 | 37 | 1.2 | [Synthesizing three decades of digital servitization: a systematic literature review and conceptual framework proposal](https://doi.org/10.1007/s11628-024-00559-x) | [Service Business](https://scholar4ai.com/journals/service-business.md) | 2024-05-08 | Pedro E. Minaya, Lucı́a Avella, Juan Antonio Trespalacios |
| 2 | 26 | 0.8 | [A bibliometric analysis of metaverse technologies in healthcare services](https://doi.org/10.1007/s11628-024-00553-3) | [Service Business](https://scholar4ai.com/journals/service-business.md) | 2024-02-13 | Seckin Damar, Gülşah Hançerlioğulları Köksalmış |
| 3 | 23 | 0.6 | [Connecting artificial intelligence to value creation in services: mechanism and implications](https://doi.org/10.1007/s11628-023-00547-7) | [Service Business](https://scholar4ai.com/journals/service-business.md) | 2023-10-31 | Minjun Kim |
| 4 | 22 | 0.7 | [The impact of internal social responsibility on service employees' job satisfaction and organizational engagement](https://doi.org/10.1007/s11628-024-00555-1) | [Service Business](https://scholar4ai.com/journals/service-business.md) | 2024-03-01 | Loan Thi-Hong Van, Lê Đăng Lăng, Trong Liem-Phuoc Ngo et al. |
| 5 | 17 | 0.6 | [Customer and supervisor incivility, psychological distress, and job performance among airport frontline employees: the moderating role of mindfulness](https://doi.org/10.1007/s11628-024-00565-z) | [Service Business](https://scholar4ai.com/journals/service-business.md) | 2024-06-18 | Do Uyen Tam, Nguyễn Thị Mai Trang |

*Papers, newest first.*

| Date | Title | Journal | Authors | Affiliations |
|---|---|---|---|---|
| 2026-10-19 | [How remote workers evaluate workations: the work–family experiences and job–travel motivations](https://doi.org/10.1007/s11628-026-00622-9) | [Service Business](https://scholar4ai.com/journals/service-business.md) | Che‐Jen Su, Wen-Shen Yen, 守屋 邦彦 et al. | Fu Jen Catholic University; Atomi University; Sejong University |
| 2026-10-19 | [The dual-edged impact of gamified annual reviews: a motivation-benefit-behavior analysis of social sharing and platform continuance in music streaming](https://doi.org/10.1007/s11628-026-00623-8) | [Service Business](https://scholar4ai.com/journals/service-business.md) | Wee-Kheng Tan, Jen-Hsun Yang | National Sun Yat-sen University; National Taiwan Normal University |
| 2026-10-19 | [Navigating embedded uncertainty in automated services: a dual-process model of perceived risk and technology anxiety](https://doi.org/10.1007/s11628-026-00621-w) | [Service Business](https://scholar4ai.com/journals/service-business.md) | Yi-Wei Eva Chang | Minghsin University of Science and Technology; International Academy of Astronautics |

## Cite this page

Scholar4AI. (2026). Service Business. Journal Research Rankings. Retrieved October 27, 2026, from https://scholar4ai.com/journals/service-business

```bibtex
@misc{scholar4ai-journals-service-business,
  author = {{Scholar4AI}},
  title = {Service Business},
  year = {2026},
  howpublished = {\url{https://scholar4ai.com/journals/service-business}},
  urldate = {2026-10-27},
  note = {Journal Research Rankings; data from OpenAlex (CC0); licensed CC BY-NC 4.0}
}
```

License: CC BY-NC 4.0 (https://creativecommons.org/licenses/by-nc/4.0/).