---
title: "Hotel employees research: papers, trends and top journals"
description: "From 2017 to 2026 (so far), the keyword “hotel employees” appeared in 428 papers in the tracked journals, most of them in tourism and hospitality (399), management (23) and marketing (4)."
url: https://scholar4ai.com/keywords/hotel-employees
markdown_url: https://scholar4ai.com/keywords/hotel-employees.md
license: CC BY-NC 4.0 (https://creativecommons.org/licenses/by-nc/4.0/)
share_text: "From 2017 to 2026 (so far), the keyword “hotel employees” appeared in 428 papers in the tracked journals, most of them in tourism and hospitality (399), management (23) and marketing (4). (as of 2026-11-03)"
data_url: https://scholar4ai.com/data/rankings.json
updated: 2026-11-03T18:03:37+09:00
window: 2026-10-05 to 2026-11-03
source: OpenAlex (CC0)
---

# Papers on “hotel employees”

Research on “hotel employees” in the 480 tracked journals: papers per year and category, the journals, institutions and countries publishing it, the keywords studied with it and its most-cited papers. It is not among the most frequent keywords of the last 30 days, so this page has no list of its latest papers.

Back to the ranking: https://scholar4ai.com/rankings/keywords.md

## Key findings

- From 2017 to 2026 (so far), the keyword “hotel employees” appeared in 428 papers in the tracked journals, most of them in tourism and hospitality (399), management (23) and marketing (4).
- 51 of them were published in 2025, against 14 in 2017.
- Since 2023, the institutions with the most of these papers were Hong Kong Polytechnic University (15), Kyung Hee University (14) and Eastern Mediterranean University (12).
- The journals publishing most of them were International Journal of Hospitality Management (121), Journal of Hospitality and Tourism Management (19) and Tourism Management (15).
- The most-cited of them is “The effect of green human resource management on hotel employees’ eco-friendly behavior and environmental performance” (International Journal of Hospitality Management, 2018), with 1,222 citations.

## Papers per year

*Papers per publication year and category*

| Category | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 (so far) |
|---|---:|---:|---:|---:|---:|---:|---:|---:|---:|---:|
| [Tourism and Hospitality](https://scholar4ai.com/categories/tourism-and-hospitality.md) | 12 | 25 | 37 | 55 | 52 | 51 | 35 | 47 | 49 | 36 |
| [Management](https://scholar4ai.com/categories/management.md) | 2 | 2 | 3 | 2 | 2 | 0 | 6 | 2 | 1 | 3 |
| [Marketing](https://scholar4ai.com/categories/marketing.md) | 0 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 1 |
| [Economics](https://scholar4ai.com/categories/economics.md) | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| [AI](https://scholar4ai.com/categories/ai.md) | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
| All categories | 14 | 28 | 40 | 58 | 55 | 51 | 41 | 49 | 51 | 41 |

## Where the papers come from

*Journals with the most papers, since 2023*

| # | Journal | Papers |
|---:|---|---:|
| 1 | [International Journal of Hospitality Management](https://scholar4ai.com/journals/international-journal-of-hospitality-management.md) | 121 |
| 2 | [Journal of Hospitality and Tourism Management](https://scholar4ai.com/journals/journal-of-hospitality-and-tourism-management.md) | 19 |
| 3 | [Tourism Management](https://scholar4ai.com/journals/tourism-management.md) | 15 |
| 4 | [Tourism Management Perspectives](https://scholar4ai.com/journals/tourism-management-perspectives.md) | 8 |
| 5 | [Asia Pacific Journal of Management](https://scholar4ai.com/journals/asia-pacific-journal-of-management.md) | 3 |
| 6 | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | 2 |
| 7 | [Future Business Journal](https://scholar4ai.com/journals/future-business-journal.md) | 2 |
| 8 | [Journal of Innovation & Knowledge](https://scholar4ai.com/journals/journal-of-innovation-knowledge.md) | 2 |
| 9 | [Annals of Tourism Research Empirical Insights](https://scholar4ai.com/journals/annals-of-tourism-research-empirical-insights.md) | 2 |
| 10 | [Technological Forecasting and Social Change](https://scholar4ai.com/journals/technological-forecasting-and-social-change.md) | 1 |

*Institutions with the most papers, since 2023*

| # | Institution | Papers |
|---:|---|---:|
| 1 | [Hong Kong Polytechnic University](https://scholar4ai.com/institutions/hong-kong-polytechnic-university.md) | 15 |
| 2 | [Kyung Hee University](https://scholar4ai.com/institutions/kyung-hee-university.md) | 14 |
| 3 | Eastern Mediterranean University | 12 |
| 4 | [Macau University of Science and Technology](https://scholar4ai.com/institutions/macau-university-of-science-and-technology.md) | 11 |
| 5 | [Northeastern University](https://scholar4ai.com/institutions/northeastern-university.md) | 8 |
| 6 | [Shenzhen University](https://scholar4ai.com/institutions/shenzhen-university.md) | 8 |
| 7 | WSB Merito University in Wroclaw | 8 |
| 8 | [Harbin Institute of Technology](https://scholar4ai.com/institutions/harbin-institute-of-technology.md) | 7 |
| 9 | [Huaqiao University](https://scholar4ai.com/institutions/huaqiao-university.md) | 7 |
| 10 | [Jaipuria Institute of Management](https://scholar4ai.com/institutions/jaipuria-institute-of-management.md) | 7 |

*Countries with the most papers, since 2023*

| # | Country | Papers |
|---:|---|---:|
| 1 | China | 84 |
| 2 | South Korea | 26 |
| 3 | United States | 24 |
| 4 | Australia | 19 |
| 5 | United Kingdom | 18 |
| 6 | Hong Kong | 17 |
| 7 | Macao | 17 |
| 8 | Taiwan | 15 |
| 9 | Cyprus | 14 |
| 10 | Spain | 13 |

*Keywords with the most papers, since 2023*

| # | Keyword | Papers |
|---:|---|---:|
| 1 | [hospitality industry](https://scholar4ai.com/keywords/hospitality-industry.md) | 63 |
| 2 | conservation of resources theory | 32 |
| 3 | [hospitality employees](https://scholar4ai.com/keywords/hospitality-employees.md) | 23 |
| 4 | [moderating effect](https://scholar4ai.com/keywords/moderating-effect.md) | 23 |
| 5 | frontline workers | 17 |
| 6 | employee well-being | 13 |
| 7 | moderated mediation | 13 |
| 8 | organizational citizenship behavior | 12 |
| 9 | [COVID-19 pandemic](https://scholar4ai.com/keywords/covid-19-pandemic.md) | 10 |

## Most-cited papers

*Most-cited papers since 2017*

| # | Citations | Per month | Title | Journal | Published | Authors |
|---:|---:|---:|---|---|---|---|
| 1 | 1,222 | 12.0 | [The effect of green human resource management on hotel employees’ eco-friendly behavior and environmental performance](https://doi.org/10.1016/j.ijhm.2018.04.007) | [International Journal of Hospitality Management](https://scholar4ai.com/journals/international-journal-of-hospitality-management.md) | 2018-05-02 | Yong Joong Kim, Woo Gon Kim, Hyung‐Min Choi et al. |
| 2 | 831 | 9.0 | [Hotel employee's artificial intelligence and robotics awareness and its impact on turnover intention: The moderating roles of perceived organizational support and competitive psychological climate](https://doi.org/10.1016/j.tourman.2019.02.006) | [Tourism Management](https://scholar4ai.com/journals/tourism-management.md) | 2019-03-01 | Jun Li, Mark A. Bonn, Ben Haobin Ye |
| 3 | 476 | 7.6 | [Green HRM, environmental awareness and green behaviors: The moderating role of servant leadership](https://doi.org/10.1016/j.tourman.2021.104401) | [Tourism Management](https://scholar4ai.com/journals/tourism-management.md) | 2021-08-15 | Mahlagha Darvishmotevali, Levent Altınay |
| 4 | 428 | 4.6 | [Perceived corporate social responsibility's impact on the well-being and supportive green behaviors of hotel employees: The mediating role of the employee-corporate relationship](https://doi.org/10.1016/j.tourman.2019.01.009) | [Tourism Management](https://scholar4ai.com/journals/tourism-management.md) | 2019-01-18 | Lujun Su, Scott R. Swanson |
| 5 | 414 | 5.7 | [COVID-19: The effects of job insecurity on the job engagement and turnover intent of deluxe hotel employees and the moderating role of generational characteristics](https://doi.org/10.1016/j.ijhm.2020.102703) | [International Journal of Hospitality Management](https://scholar4ai.com/journals/international-journal-of-hospitality-management.md) | 2020-10-06 | Hyo Sun Jung, Yoon Sik Jung, Hye Hyun Yoon |

## Cite this page

Scholar4AI. (2026). Papers on “hotel employees”. Journal and Conference Research Rankings. Retrieved November 3, 2026, from https://scholar4ai.com/keywords/hotel-employees

```bibtex
@misc{scholar4ai-keywords-hotel-employees,
  author = {{Scholar4AI}},
  title = {Papers on “hotel employees”},
  year = {2026},
  howpublished = {\url{https://scholar4ai.com/keywords/hotel-employees}},
  urldate = {2026-11-03},
  note = {Journal and Conference Research Rankings; data from OpenAlex (CC0); licensed CC BY-NC 4.0}
}
```

License: CC BY-NC 4.0 (https://creativecommons.org/licenses/by-nc/4.0/).