---
title: "Perceived usefulness research: papers and trends"
description: "From 2017 to 2026 (so far), the keyword “perceived usefulness” appeared in 1,234 papers in the tracked journals, most of them in higher education and research (366), management (252) and information systems (247)."
url: https://scholar4ai.com/keywords/perceived-usefulness
markdown_url: https://scholar4ai.com/keywords/perceived-usefulness.md
license: CC BY-NC 4.0 (https://creativecommons.org/licenses/by-nc/4.0/)
share_text: "From 2017 to 2026 (so far), the keyword “perceived usefulness” appeared in 1,234 papers in the tracked journals, most of them in higher education and research (366), management (252) and information systems (247). (as of 2026-11-05)"
data_url: https://scholar4ai.com/data/rankings.json
updated: 2026-11-05T06:02:37+09:00
window: 2026-10-07 to 2026-11-05
source: OpenAlex (CC0)
---

# Papers on “perceived usefulness”

[Browse research topics](https://scholar4ai.com/keywords/directory/page/5.md)

Research on “perceived usefulness” in the 480 tracked journals: papers per year and category, the journals, institutions and countries publishing it, the keywords studied with it and its most-cited papers. It is not among the most frequent keywords of the last 30 days, so this page has no list of its latest papers.

Back to the ranking: https://scholar4ai.com/rankings/keywords.md

## Key findings

- From 2017 to 2026 (so far), the keyword “perceived usefulness” appeared in 1,234 papers in the tracked journals, most of them in higher education and research (366), management (252) and information systems (247).
- 171 of them were published in 2025, against 66 in 2017.
- Since 2023, the institutions with the most of these papers were Renmin University of China (8), University of Malaya (8) and Hong Kong Polytechnic University (7).
- The journals publishing most of them were Education and Information Technologies (119), Journal of Retailing and Consumer Services (27) and Technology in Society (23).
- The most-cited of them is “What factors contribute to the acceptance of artificial intelligence? A systematic review” (Telematics and Informatics, 2022), with 1,028 citations.

## Papers per year

*Papers per publication year and category*

| Category | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 (so far) |
|---|---:|---:|---:|---:|---:|---:|---:|---:|---:|---:|
| [Higher Education and Research](https://scholar4ai.com/categories/higher-education-and-research.md) | 15 | 20 | 30 | 26 | 34 | 35 | 56 | 55 | 62 | 33 |
| [Management](https://scholar4ai.com/categories/management.md) | 12 | 9 | 11 | 22 | 28 | 36 | 24 | 46 | 34 | 30 |
| [Information Systems](https://scholar4ai.com/categories/information-systems.md) | 28 | 31 | 36 | 25 | 21 | 29 | 25 | 24 | 16 | 12 |
| [Marketing](https://scholar4ai.com/categories/marketing.md) | 4 | 5 | 6 | 14 | 9 | 15 | 11 | 23 | 15 | 11 |
| [Operations Research](https://scholar4ai.com/categories/operations-research.md) | 1 | 6 | 5 | 2 | 6 | 11 | 5 | 6 | 13 | 15 |
| [Tourism and Hospitality](https://scholar4ai.com/categories/tourism-and-hospitality.md) | 3 | 4 | 4 | 4 | 7 | 8 | 7 | 9 | 9 | 6 |
| [Economics](https://scholar4ai.com/categories/economics.md) | 1 | 2 | 6 | 3 | 2 | 2 | 6 | 6 | 8 | 3 |
| [AI](https://scholar4ai.com/categories/ai.md) | 1 | 3 | 1 | 1 | 2 | 6 | 2 | 2 | 7 | 4 |
| [Finance](https://scholar4ai.com/categories/finance.md) | 0 | 1 | 0 | 1 | 2 | 1 | 4 | 7 | 2 | 2 |
| [Health Economics and Policy](https://scholar4ai.com/categories/health-economics-and-policy.md) | 0 | 0 | 1 | 2 | 1 | 4 | 2 | 2 | 2 | 1 |
| [Statistics](https://scholar4ai.com/categories/statistics.md) | 1 | 0 | 0 | 1 | 3 | 1 | 2 | 0 | 0 | 6 |
| [Accounting](https://scholar4ai.com/categories/accounting.md) | 0 | 0 | 0 | 1 | 0 | 0 | 2 | 1 | 3 | 1 |
| All categories | 66 | 81 | 100 | 102 | 115 | 148 | 146 | 181 | 171 | 124 |

## Where the papers come from

*Journals with the most papers, since 2023*

| # | Journal | Papers |
|---:|---|---:|
| 1 | [Education and Information Technologies](https://scholar4ai.com/journals/education-and-information-technologies.md) | 119 |
| 2 | [Journal of Retailing and Consumer Services](https://scholar4ai.com/journals/journal-of-retailing-and-consumer-services.md) | 27 |
| 3 | [Technology in Society](https://scholar4ai.com/journals/technology-in-society.md) | 23 |
| 4 | [Technological Forecasting and Social Change](https://scholar4ai.com/journals/technological-forecasting-and-social-change.md) | 18 |
| 5 | [Research in Transportation Business & Management](https://scholar4ai.com/journals/research-in-transportation-business-management.md) | 18 |
| 6 | [Computers and Education Artificial Intelligence](https://scholar4ai.com/journals/computers-and-education-artificial-intelligence.md) | 18 |
| 7 | [Journal of Open Innovation Technology Market and Complexity](https://scholar4ai.com/journals/journal-of-open-innovation-technology-market-and-complexity.md) | 17 |
| 8 | [Telematics and Informatics Reports](https://scholar4ai.com/journals/telematics-and-informatics-reports.md) | 16 |
| 9 | [Educational Technology Research and Development](https://scholar4ai.com/journals/educational-technology-research-and-development.md) | 14 |
| 10 | [Journal of Financial Services Marketing](https://scholar4ai.com/journals/journal-of-financial-services-marketing.md) | 14 |

*Institutions with the most papers, since 2023*

| # | Institution | Papers |
|---:|---|---:|
| 1 | [Renmin University of China](https://scholar4ai.com/institutions/renmin-university-of-china.md) | 8 |
| 2 | University of Malaya | 8 |
| 3 | [Hong Kong Polytechnic University](https://scholar4ai.com/institutions/hong-kong-polytechnic-university.md) | 7 |
| 4 | [Korea University](https://scholar4ai.com/institutions/korea-university.md) | 7 |
| 5 | Sunway University | 7 |
| 6 | [Universiti Sains Malaysia](https://scholar4ai.com/institutions/universiti-sains-malaysia.md) | 7 |
| 7 | [Chinese University of Hong Kong](https://scholar4ai.com/institutions/chinese-university-of-hong-kong.md) | 6 |
| 8 | [Delft University of Technology](https://scholar4ai.com/institutions/delft-university-of-technology.md) | 6 |
| 9 | [Griffith University](https://scholar4ai.com/institutions/griffith-university.md) | 6 |
| 10 | [Shenzhen University](https://scholar4ai.com/institutions/shenzhen-university.md) | 6 |

*Countries with the most papers, since 2023*

| # | Country | Papers |
|---:|---|---:|
| 1 | China | 165 |
| 2 | United States | 56 |
| 3 | Malaysia | 44 |
| 4 | India | 43 |
| 5 | South Korea | 39 |
| 6 | United Kingdom | 38 |
| 7 | Germany | 30 |
| 8 | Australia | 29 |
| 9 | Turkey | 29 |
| 10 | Taiwan | 27 |

*Keywords with the most papers, since 2023*

| # | Keyword | Papers |
|---:|---|---:|
| 1 | perceived ease of use | 383 |
| 2 | technology acceptance model | 250 |
| 3 | [technology acceptance](https://scholar4ai.com/keywords/technology-acceptance.md) | 128 |
| 4 | [behavioral intention](https://scholar4ai.com/keywords/behavioral-intention.md) | 114 |
| 5 | [technology adoption](https://scholar4ai.com/keywords/technology-adoption.md) | 92 |
| 6 | [university students](https://scholar4ai.com/keywords/university-students.md) | 63 |
| 7 | intention to use | 60 |
| 8 | subjective norms | 58 |
| 9 | [risk perception](https://scholar4ai.com/keywords/risk-perception.md) | 52 |

## Most-cited papers

*Most-cited papers since 2017*

| # | Citations | Per month | Title | Journal | Published | Authors |
|---:|---:|---:|---|---|---|---|
| 1 | 1,028 | 22.0 | [What factors contribute to the acceptance of artificial intelligence? A systematic review](https://doi.org/10.1016/j.tele.2022.101925) | [Telematics and Informatics](https://scholar4ai.com/journals/telematics-and-informatics.md) | 2022-12-14 | Sage Kelly, Sherrie-Anne Kaye, Óscar Oviedo-Trespalacios |
| 2 | 1,002 | 13.3 | [I, Chatbot: Modeling the determinants of users’ satisfaction and continuance intention of AI-powered service agents](https://doi.org/10.1016/j.tele.2020.101473) | [Telematics and Informatics](https://scholar4ai.com/journals/telematics-and-informatics.md) | 2020-07-22 | Muhammad Ashfaq, Jiang Yun, Shubin Yu et al. |
| 3 | 844 | 8.9 | [The roles of initial trust and perceived risk in public’s acceptance of automated vehicles](https://doi.org/10.1016/j.trc.2018.11.018) | [Transportation Research Part C Emerging Technologies](https://scholar4ai.com/journals/transportation-research-part-c-emerging-technologies.md) | 2018-12-04 | Tingru Zhang, Da Tao, Xingda Qu et al. |
| 4 | 634 | 6.4 | [What drives people to accept automated vehicles? Findings from a field experiment](https://doi.org/10.1016/j.trc.2018.07.024) | [Transportation Research Part C Emerging Technologies](https://scholar4ai.com/journals/transportation-research-part-c-emerging-technologies.md) | 2018-07-31 | Zhigang Xu, Kaifan Zhang, Haigen Min et al. |
| 5 | 599 | 6.7 | [Determining factors in the adoption and recommendation of mobile wallet services in India: Analysis of the effect of innovativeness, stress to use and social influence](https://doi.org/10.1016/j.ijinfomgt.2019.05.022) | [International Journal of Information Management](https://scholar4ai.com/journals/international-journal-of-information-management.md) | 2019-06-13 | Nidhi Singh, Neena Sinha, Francisco José Liébana-Cabanillas |

## Cite this page

Scholar4AI. (2026). Papers on “perceived usefulness”. Journal and Conference Research Rankings. Retrieved November 5, 2026, from https://scholar4ai.com/keywords/perceived-usefulness

```bibtex
@misc{scholar4ai-keywords-perceived-usefulness,
  author = {{Scholar4AI}},
  title = {Papers on “perceived usefulness”},
  year = {2026},
  howpublished = {\url{https://scholar4ai.com/keywords/perceived-usefulness}},
  urldate = {2026-11-05},
  note = {Journal and Conference Research Rankings; data from OpenAlex (CC0); licensed CC BY-NC 4.0}
}
```

License: CC BY-NC 4.0 (https://creativecommons.org/licenses/by-nc/4.0/).